​How do I clean my garbage disposal?

1.) Turn off disposer
2.) Place stopper in sink opening and fill sink halfway with warm water
3.) Mix ¼ cup baking soda in sink with water. Turn disposer on and remove stopper from sink at same time to wash away loose particles.
4.) Disposer may also be cleaned with Disposer Care. This product is not sold by us, but is generally available in hardware centers and grocery stores

My garbage disposal is frozen (jammed) up and will not work?

1.) If disposal is inoperative first check electric panel for tripped circuit breakers. If breakers are ok then flip the breaker for the disposal to the off position or unplug disposal
2.) Turn off water to disposal
3.) Using tongs to remove any objects that may be inside disposal. Never stick your hand inside of disposal
4.) At the bottom side (underneath inside cabinet) of disposal insert one end of self-service wrench that came with disposal into center hole. Work wrench back and forth until it turns one full revolution. Remove wrench.
5.) Turn breaker back on/or plug in
6.) Allow disposal motor to cool 3 – 5 minutes, push red reset button on bottom side (underneath inside cabinet) of disposal.
7.) If disposal remains inoperative then it may be need to be replaced

My water bill is high, how do I know if I have a leak in my house?

1.) Turn water off at your main shut off valve to your house.
2.) Locate your water meter by the street.
3.) If water meter is still turning with the water shut off to your house you may have a leak at the main line from meter to the house. Look for wet areas in your yard
If the above steps prove to be ok then proceed with the following:
1.) Inspect all visible water lines, under sink, outside hose bibs, garden hoses
2.) To check your toilets for leaks remove tank cover from toilet Drop a couple drops of food coloring in the tank of your toilet, wait 15- minutes if the water in the toilet bowl changes color then your flapper is not sealing properly and leaking from the tank to the bowl.
3.) If no water leaks are found at visible water lines, there may be a leak under the slab and this can be located with a leak locater by calling us at 239-598-0800.

My toilet runs how do I fix it?

1.) Most common cause is the flapper is not seating or is worn and needs to be replaced.
2.) The chain could be catching on something causing the flapper not to seal
3.) The trip lever may be loose causing different chain lengths. This will cause the chain to catch and not let the flapper seal
4.) Replace the flapper. If that doesn’t fix it then the next step is to replace the tank insides. If the fill valve is a few years old it is a good idea to change it with the flapper
5.) Before changing the flapper make sure you turn off the water at the supply line behind the toilet

Can I use chlorine tablets in my toilet?

1.) We do not recommend the use of chlorine tablets in toilets; most manufactures will void the warranty if chlorine tablets are used.
2.) You can use toilet cleaners on the inside of the bowl only
3.) Do not use in tank toilet cleaners as they can damage the flush valve or any other working parts. The use of in tank cleaners / tablets will cause the working parts to wear faster

What can I do to help prevent a leak?

1.) The most preventative way is to do routine maintenance by replacing old worn washing machine hoses, water supply lines. If your water heater is 10 years or older we recommend replacing it.
2.) For leaks in water heaters look for water or rust in water heater pan or around bottom of heater if no pan.
3.) Remember not all water leaks are visible as they can be behind walls or under the floors.
4.) Always know where your main shut off valve is to your house/condo and make sure it works. Not all water leaks are preventable. By knowing where your main shut off valve is you can avoid excessive water damage to your home.
Know where the shut off valve is to each fixture some examples:
Kitchen Sink - under kitchen sink
Dishwasher – under kitchen sink
Ice maker line – under kitchen sink or behind refrigerator
Toilets – low on wall behind toilet
Washing Machine – on wall connected to washing machine hose shut off both hot and cold.
Note: shut off valves need to be operated and inspected a few times a year

My bathroom has a bad odor what can I do?

1.) Plumbing systems are designed to prevent odors from creeping into your home. P-traps hold water to keep fumes from sewer lines invading your home. If the water in the p-trap evaporates then the seal is broken and sewer gas can find it’s way in.
2.) What to do: run the water at each fixture. This will fill the p-trap with water and create a seal. This seal will keep out the bad smell. If that doesn’t work then give us a call at 239-598-0800 for further inspection.

How do I control the sediment build up in my water heater?

1.) A properly maintained water heater will provide you with years of efficient service
2.) Water heaters should be flushed at least every 6 months. Some areas with hard water may need to be flush more often. Routine flushing will help prevent excessive sediment build up inside water heater. 
Caution: flushing your water heater may put you at risk of being scalded by hot water. See manufacturer recommendation and directions on flushing a water heater.

What is an anode rod?

1.) An anode rod protects the water heater lining against corrosion and prolongs the life of the water heater. If you have hard water, check yours once a year or so and replace it if it is encrusted.
2.) Anode rods with heavy corrosion will cause an rotten egg or sulfur smell when running the hot water. This is a sign that the anode rod needs to be replaced and the water heater flushed.
3.) See manufacturer recommendations on how to check and replace your anode rod.

​R. Acres Plumbing Co. LLC
1911 Seward Ave
Suite # 3
Naples, FL 34109
Lic. # CFC1425770

"Great Prices and Quick Service! I called three plumbing companies for a price on replacing my water heater. Acres had the best price and did the work the SAME day."​

-Rick, Naples,FL

Frequently Asked Plumbing Questions

Many times we get calls from various home owners not needing us to come out, but have questions regarding a plumbing fixture in their home. In order to save you a call or a Service visit fee, Acres Plumbing wants to save you money instead. Please look over our Frequently Asked Plumbing Questions and see if the question or plumbing issue you may have is here. If not, go ahead and ASK A PLUMBER here. It's FREE! You will receive an email or call promptly.

Get started with a FREE quote

"Quality Doesn't Cost, It Pays"